Helping resolve community disputes
in Elmbridge, Runnymede & Spelthorne

Mediation North Surrey
PO BOX 279, COBHAM, KT11 2JR
Telephone & Fax  0870 751 4311
Email  help@mediate.me.uk
Web  mediate.me.uk

 
Mediation is a way of helping people explore problems

Conducted in a safe, sensitive and confidential manner, solutions acceptable to everyone are able to be reached without the added anxiety and expense of legal intervention.  It allows all parties to understand and control the outcome, rather than it being enforced through outside channels.

How does it work?

If you are having a problem with your neighbour, you can contact us direct, or a community or legal agency may refer your case to us.  With your permission we will arrange for two trained mediators to visit your home to listen to your problems.  A similar visit with your neighbours would also be arranged.
 
If you are both willing, a mediation session with both parties together will be arranged in a private venue.  During the session, both sides have a chance to talk without being interrupted.  The mediators ensure any anger is safely contained.
 
Mediation is very powerful.  Usually an agreement is reached which both sides are willing to accept.  The agreement may be written down and signed but it is not legally binding.

Click here to view a video explaining the mediation process in more detail (produced in conjunction with Elmbridge Borough Council).

Mediation is free...  Confidential...  Independent...  Mediators do not take sides...  You are in control...