|
How
does it work?
If you are having a problem with your neighbour,
you can contact us direct, or a community or legal agency may refer your
case to us. With your permission we will arrange for two trained
mediators to visit your home to listen to your problems. A similar visit with your neighbours would
also be
arranged.
If you are both willing, a mediation session with both
parties together will be arranged in a private venue. During the session, both sides have a chance to talk
without being interrupted. The mediators ensure any
anger is safely contained.
Mediation is very powerful. Usually an
agreement is reached which both sides are willing to accept. The agreement may be written down and signed
but it is not legally binding.
|
Not
sure you want to take part?
Lots
of people have doubts about taking part in a mediation. It's
only natural.
After all, we're not always good at saying what we
really want or dealing with heated, emotional situations.
Our trained and experienced mediators regularly encounter people who
initially don't want to take part in mediations.
But a surprising
number of problems can be resolved by just, well, trying.
Over
85% of all mediated cases conclude with a positive result. In
other words, most cases where everyone agrees to take part in a
mediation to the end finish successfully.
|
|
Click
here to view a video explaining the mediation process in more detail
(produced in conjunction with Elmbridge Borough Council).
(once the video player is displayed, click on the
white arrow to start. You can right-click to have the option of
viewing in full screen mode. After the video, click the Back
button to return here.)
|
Click
here to view a short video which deals with some frequently heard
concerns and which we hope will encourage you to agree to meet our
mediators.
(once the video player is displayed, click on the
white arrow to start. You can right-click to have the option of
viewing in full screen mode. After the video, click the Back
button to return here.)
|